![]() ![]() Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.0+ IMPORTANT NOTES: For Windows 2000 and Windows XP 64-bit only the printer driver, scanner driver and the Toolbox are available.Operating System - Windows 7, Windows 8, Windows 8.1, Windows 10.Uninstall the printer software from the Control Panel under Programs. Find the Print Spooler service and click on Stop from the left pane. Type services.msc into the textbox and click on Enter. Remove "HP Support Solutions Framework" through Add/Remove programs on PC Follow the below steps to perform Clean Print and check if that helps.HP Support Solutions Framework - Windows Service, localhost Web server, and Software.This tool will detect HP PCs and HP printers. Note: This tool applies to Microsoft Windows PC's only. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.
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